United StatesGift Card
Well honestly if I had known your shipping was so high. I would not have purchased. I really would prefer a refund. Because by the time I pay for shipping it's pointless to spend 25 on products. Though your ghee garlic a goo! But I cannot afford shipping it is absolutely to high!
Farmtrue
Hi Angela, Thank you so much for sending feedback about your recent Gift Card purchase - we appreciate you sharing your thoughts. Both shipping and packaging costs have increased significantly over the past two years. We understand that these increases are experienced by small businesses like ours as well as the consumers who purchase from us. The majority of orders that we receive exceed the flat rate shipping fee and we've been absorbing extra costs for some time now. We need to pass along some of that to our customers so we can stay in the business of making the best ghee available and your favorite Ayurvedic products. We do offer free shipping promotions several times a year that you could take advantage of. If you don't expect to use the gift card, we're happy to give you a refund on your order minus processing fees. Please reach out to us directly at info@farmtrue.com and we'll be happy to help resolve this for you. Thank you, The Farmtrue Team
United StatesGift Cards because I love your products and want to share the love
Hi! I run a women’s yoga/Ayurveda/wellness group and gave away gift cards to Farmtrue as an incentive. I love your products so it was a natural choice for me - will be ordering more soon.